For Healthcare Facilities

Patient Transportation for Hospitals, Rehab Centers and Nursing Homes

When a patient is ready to leave, the ride should not be the thing holding up the bed. StepRite works with discharge planners, case managers and facility staff across North and Central New Jersey, and our phones are answered 24/7.

What We Handle

What we handle

Discharges to home, a relative’s home, or a rehab or skilled nursing facility.
Recurring rides to dialysis, therapy and treatment, set up once and updated as orders change.
Appointment trips for residents of nursing homes and assisted-living communities.
Transfers between facilities for patients who can travel seated in a wheelchair.

What We Need

What we need from you

To book a ride we need the patient’s name and a contact number, the pickup unit or room, the destination and any receiving contact, the ready time, the mobility level (walks, walker, wheelchair, power chair), and whether anyone will ride along.

We do not need diagnoses, medication lists or medical records to schedule transportation. Please leave them out of emails and online forms.

Please book at least 24 hours ahead. For same-day needs, call (862) 297-3071 any time and we will see what we can do.

Communication

How we keep you informed

We confirm each booking by phone.

Coverage

Where we serve

All of North and Central New Jersey, with no distance limit within that area. See service areas.

How It Works

Booking a ride

Call or request online

Call (862) 297-3071 any time, day or night, or send a request online. Tell us who is riding, where from and to, the date and time, and how they get around.

We confirm the details

A StepRite coordinator calls back to confirm the pickup time and the vehicle.

We pick up

The driver arrives at the agreed time and helps the rider to the van.

We bring them home

Return trips are scheduled when you book or arranged when the appointment ends.

Please book at least 24 hours ahead. Need a ride today? Call (862) 297-3071 and we will see what we can do. Please do not send diagnoses, medical records or insurance ID numbers through the website; we only ask for what we need to plan the ride.

Questions

Frequently asked questions

How much notice do you need for a discharge?

Please book at least 24 hours ahead when you can. For same-day discharges, call (862) 297-3071; our phones are answered 24/7 and we will see what we can do.

Can you take a patient to a skilled nursing facility in another county?

Yes, anywhere in North and Central New Jersey. Tell us the facility and its admission hours.

Do you accept standing orders for dialysis?

Yes. We set up recurring rides and update them when the schedule changes.

For medical emergencies, call 911. StepRite provides scheduled, non-emergency medical transportation only.

Ready When You Are

Let us take the worry out of the next appointment.

Our phones are answered 24/7. Please book at least 24 hours ahead; for a same-day ride, call and we will see what we can do.