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Wheelchair Transportation

Wheelchair Transportation in North and Central New Jersey

If getting into a car means a painful transfer, or a wheelchair will not fold into the trunk, a wheelchair-accessible van solves the problem. With StepRite, the rider stays in their own chair from home to the appointment and back.

Who It Is For

Who this service is for

  • People who use a manual or power wheelchair full-time.
  • People who can walk a little but cannot safely climb into a car or sit in a standard seat for the trip.
  • People recovering from surgery, a stroke or an injury who are using a wheelchair for now.

If the rider cannot sit upright for the whole trip, a wheelchair van is not the right vehicle. Tell us when you call and we will help you work out the right option.

The Ride

What the ride looks like

  1. At the door. The driver comes to the door and helps the rider to the van.
  2. Boarding. The rider rolls on using the van’s.
  3. Securing. The driver locks the wheelchair to the floor with and fastens the rider’s seat belt.
  4. On the road. Corners and bumps are taken slowly; nobody is rushed.
  5. At the destination. The driver helps the rider off and to the entrance, and confirms the plan for the trip home.
Your Chair

About the wheelchair

Tell us the make or size of the chair when you book, especially if it is wider or heavier than average.

Where We Go

Where we take riders

Doctor and specialist visits, dialysis, hospital discharges, therapy, imaging and treatment appointments across North and Central New Jersey. See the areas we serve.

How It Works

Booking a ride

Call or request online

Call (862) 297-3071 any time, day or night, or send a request online. Tell us who is riding, where from and to, the date and time, and how they get around.

We confirm the details

A StepRite coordinator calls back to confirm the pickup time and the vehicle.

We pick up

The driver arrives at the agreed time and helps the rider to the van.

We bring them home

Return trips are scheduled when you book or arranged when the appointment ends.

Please book at least 24 hours ahead. Need a ride today? Call (862) 297-3071 and we will see what we can do. Please do not send diagnoses, medical records or insurance ID numbers through the website; we only ask for what we need to plan the ride.

Questions

Frequently asked questions

Do I have to get out of my wheelchair?

No. You ride in your own chair, secured to the van floor.

Is a wheelchair van the same as an ambulance?

No. A wheelchair van is for people who can sit up and are medically stable. An ambulance is for people who must lie down or need medical monitoring on the way.

How far ahead should I book?

Please book at least 24 hours ahead. For a same-day ride, call (862) 297-3071 and we will see what we can do. Our phones are answered 24/7.

For medical emergencies, call 911. StepRite provides scheduled, non-emergency medical transportation only.

Ready When You Are

Let us take the worry out of the next appointment.

Our phones are answered 24/7. Please book at least 24 hours ahead; for a same-day ride, call and we will see what we can do.